About me

I'm Vivian.
And I work the floor.

Not a salesperson. Not a trading company. A real person who checks every machine before it leaves the factory — because your money, your project, your reputation, that's on me.

Vivian at the factory

Why I do this.

I've been in the machinery export business for years. And I got tired of watching good people get burned.

You know the story: a buyer finds a "great deal" online. Pays upfront. Waits 45 days. Container arrives. Machine shows up and it's not what they ordered. Or it breaks in 3 weeks. Or the "supplier" stops replying.

"I'm not here to make a quick sale. I'm here to be the consultant you call back."

So I built a different model. No company brand. No fancy office. Just me, the factory floor, and a WhatsApp number that actually gets answered.

I inspect every machine before it ships. I reject more than I approve. I tell you when you don't need the expensive option. Because I want you to call me again in two years — not because you have to, but because you trust me.

Why you can trust me

I'm not asking you to trust a company.
I'm asking you to trust a person.

01

I'm on the floor every day

I don't sit in an office and forward emails. I'm at the factory, checking welds, testing hydraulics, watching the loading crew. If something's wrong, I see it before you do.

02

I tell you "no"

If a machine isn't ready, I won't ship it. If you don't need the expensive model, I'll tell you. I've lost sales by being honest — and gained clients for life because of it.

03

You can reach me

WhatsApp. Email. Video call at the factory. I'm not a call center. When you message me, you get me. Usually within an hour during GMT+8 working hours.

Factory view Products at factory Red machines Close up
What I actually do

Every day, it's the same thing.

I walk into the factory. I check what's being built. I talk to the workers. I look at the hydraulic routing. I start the engine and listen.

Some days I approve a shipment. Some days I send six machines back to the workshop. Both are part of the job.

The stuff I post on "From the Floor" — that's not marketing. That's just what I saw that day. The good, the bad, the "are you kidding me" moments.

This is a real job. And I'm a real person doing it.

— Vivian

Want to see for yourself?

Text me on WhatsApp. I'll send you a video of the machine you're asking about — filmed right there at the factory, not a stock photo from 2019.

💬 Text me on WhatsApp →